Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
comfortable
railroad view
inconsistent service
7.8/10
Very good
Rooms
8.3
Location
8.7
Service
7.1
Dining
7.8
Guest reviews
7.8/10
based on 12 reviews
8.5
8.5/10based on 5133 reviews
Charles
United States,
March
2024
8.0/10
The hotel is conveniently located close to tram line 2, making it easy to reach the city center within 15 to 20 minutes. It sits in an old working-class neighborhood, with bustling rail lines nearby. The rooms are elegantly designed, impeccably clean, and feature modern bathrooms and exceptionally comfortable beds. The service, while friendly, faced some limitations on the night shift due to the need for managerial authorization. The dining options cater well to vegans and offer tasty coffee, but bear in mind it might have limited choices. The hotel provides ample facilities, and overall, it offers good value for money.
Rooms
9.0
The rooms are impeccably clean, with a modern design and very comfortable beds.
Service
7.0
The service was friendly, although there were limitations on the night shift.
Location
8.0
The hotel is conveniently located next to tram line 2 for easy access to the city center and surrounded by restaurants.
Dining
8.0
The dining experience offers good options, especially for vegans, but might have limited choices.
Facilities
8.0
The hotel provides ample facilities for a comfortable stay.
Eric
United States,
February
2024
7.0/10
I stayed at the hotel for a few days and had a mixed experience. The rooms were clean and comfortable, but unfortunately, the view from the window was of the railroad, which wasn't the most pleasant sight. The service was a bit inconsistent with different receptionists on the night shift. The location was convenient, close to public transport, but not in the center of the city. The dining options were good with quality food suitable for various tastes, though the price could be better. Overall, it's a decent choice for a stay with some ups and downs.
Rooms
7.0
The rooms were comfortable and had all the necessary facilities, but the view from the window facing the railroad was not ideal.
Service
6.0
The service was decent, but the need for a manager's authorization for simple requests like a voucher was a bit inconvenient. The mix of different receptionists on the night shift also led to some inconsistency.
Location
8.0
The hotel's location was convenient, near the tram station and within a short walk to the subway station. It was easy to reach the city center by tram, although not directly in the center.
Dining
7.0
The dining experience was satisfying with quality food options for various tastes, including tasty coffee. However, the prices could be more reasonable.
Facilities
7.0
clean
railroad view
Howard
United States,
January
2024
7.8/10
The hotel is situated in an old working-class neighborhood close to the Danube river, offering a cozy stay with modern amenities. While the rooms lack storage space and seating, the comfortable beds and modern bathrooms make up for it. The service is friendly but a bit slow due to the need for manager authorization. Dining options are tasty, though somewhat limited. Overall, a decent choice in a convenient location.
Rooms
8.0
The rooms are furnished with comfy beds and modern bathrooms, but lack storage space and seating.
Service
7.0
The service is friendly, but there might be delays for authorization from the manager.
Location
9.0
Located in an old working-class neighborhood near the Danube river, the hotel offers easy access to transportation with a tram station nearby.
Dining
7.0
The dining experience offers tasty options, but the variety could be improved.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
John
United Kingdom,
December
2023
8.0/10
The hotel is conveniently located in the city center, just a short walk from tram line 2, making it easy to reach the main attractions. The rooms are cozy, with comfortable beds and a charming sloped ceiling. The service was attentive, although I had to wait for a manager's authorization for a voucher. The dining options offered a variety of fresh and seasonal dishes. However, being directly on the tram line could be noisy at times.
Rooms
8.0
The rooms are cozy and comfortable, with proper windows for natural light, comfortable beds, and breakfast included.
Service
7.0
The service was good overall, with three different receptionists on the night shift and a welcome drink offered. However, waiting for a manager's authorization for a voucher was a bit inconvenient.
Location
9.0
The hotel's location is very convenient, close to tram line 2 for easy access to the city center within 15 to 20 minutes. It is also near a train station for airport connections.
Dining
8.0
The dining experience offered enough options for all tastes, with quality food made from fresh and seasonal products.
Facilities
8.0
The hotel provides tours/ticket assistance and maintains a welcoming atmosphere for guests.
William
United States,
October
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were comfortable and had all the facilities I needed, although the view of the railroad from the window was a bit noisy. The breakfast included was a nice touch, but overall, I found the value for money to be reasonable.
Rooms
8.0
The room was very comfortable with all the facilities I needed, but having a window facing the railroad was a bit noisy.
Service
7.0
The service was good overall, but there were some issues with obtaining a voucher that required manager authorization. The welcome drink and tour assistance were nice amenities.
Location
9.0
The hotel's location was convenient, right near the tram station and easily accessible from the airport by train. However, being opposite tram line 2 station could be noisy for light sleepers.
Dining
8.0
The dining options were satisfactory, with something for every taste. I enjoyed the quality of food and variety available, including vegetarian options.
Facilities
9.0
The hotel offered good facilities overall, suitable for various needs during my stay.
convenient location
noisy railroad view
Peter
United Kingdom,
October
2023
7.6/10
The hotel offers clean and comfy rooms with friendly but somewhat inconsistent service. Its location is convenient for reaching the city center easily. The dining options are varied but not exceptional. The facilities are decent overall.
Rooms
8.0
The rooms are well-maintained, sparkling clean, and in perfect temperature with a reasonably comfortable bed.
Service
7.0
The service was friendly overall, but there were issues with voucher authorization requiring manager approval during the night shift.
Location
9.0
The hotel is situated outside the city center but conveniently close to public transport options. It's just a short walk to the tram line, making it easy to reach the center within 15 to 20 minutes.
Dining
7.0
The dining offers a variety of options for every taste, including tasty coffee, but nothing extraordinary.
Facilities
7.0
The hotel provides welcome drink and tours/ticket assistance. However, some amenities may be limited.
Good location
Service inconsistency
Julie
United Kingdom,
October
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were comfortable and spotlessly clean. While the lack of storage space was a minor inconvenience, having breakfast included was a nice touch. However, having no place to sit down in the room was a downside.
Rooms
8.0
The rooms were comfortably designed and maintained sparkling clean.
Service
7.0
The service was good, with three different friendly receptionists assisting me during my stay. However, the need for a manager's authorization for a voucher was a bit of a hassle.
Location
9.0
The hotel is located in an old working-class neighborhood, close to the No 2 tram line that provides convenient access to the city center in just 15-20 minutes. While being near the railway was noisy at times, the proximity to public transport was very convenient.
Dining
7.0
The dining options catered to every taste, offering a variety of choices. I especially enjoyed the fish dishes. However, the dining experience didn't exceed expectations.
Facilities
7.0
The hotel offered adequate facilities for a comfortable stay. While there were no standout amenities, everything necessary was provided.
Bill
United States,
September
2023
8.0/10
I just stayed at this hotel, and let me tell you, it's in a prime location, right by the railway and so close to Vienna's city center! The rooms are modern with a perfect temperature and a lovely breakfast included. On the downside, there isn't much storage space and nowhere to sit down in the room.
Rooms
8.0
The rooms are in the perfect temperature, modern, and come with a delicious breakfast included. However, there's not much storage space or a place to sit down.
Service
7.0
The service was good overall with three receptionists available on the night shift. They were unable to provide a voucher without manager authorization, though. On the bright side, they offered a welcome drink and helped with tours and ticket assistance.
Location
9.0
The hotel is conveniently located right next to the railway, facing train tracks, which is perfect for easy access to the city center and the airport directly. However, it's in an old working-class neighborhood, close to the tram line and Vienna's city center.
Dining
8.0
The dining options were great with something for all tastes, including traditional Marche products. The breakfast was satisfactory with enough variety. The price for dining was fair considering the available options.
Facilities
8.0
The hotel offers all the essential facilities needed for a comfortable stay, ensuring a pleasant experience overall. The value for money regarding the facilities provided is reasonable.
Kate
United Kingdom,
August
2023
7.8/10
The hotel is situated in a unique location, close to public transport and near a busy railway, making it convenient for travelers. The rooms have modern designs with a comfortable bed, but limited storage space and seating areas. The dining options cater to various tastes with local specialties available. The service provided by the staff is friendly and accommodating, although some issues with managing vouchers were encountered. Overall, a good value for the price paid.
Rooms
8.0
The rooms are designed with a modern touch and provide a reasonably comfortable bed.
Service
7.0
The service was friendly and welcoming, although there were challenges with voucher authorization.
Location
9.0
Located in an old working-class neighborhood and close to public transport options, making it convenient for reaching the city center.
Dining
8.0
A variety of dining options available for every taste, including tasty local focaccia bread.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
Convenient Location
Limited Storage
Joe
United States,
July
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were beautifully designed and maintained sparkling clean, making for a comfortable experience. The service was top-notch with attentive receptionists always ready to assist, even offering a welcome drink and tour/ticket assistance. The location was convenient, just a short tram ride away from the center, allowing for easy exploration of the city. The dining options were varied, offering something for every taste. Overall, a great value for a fantastic experience.
Rooms
9.0
The rooms were spacious and well-equipped with many amenities, including a delicious breakfast directly served in the bedroom.
Service
8.0
I was impressed by the service provided by the helpful receptionists, especially during the night shift. They even went the extra mile to assist with tour bookings, although I couldn’t get the voucher immediately due to the manager's authorization.
Location
9.0
The hotel's location was great, just a stone's throw away from the tram line that conveniently took me to the center within 15 to 20 minutes.
Dining
8.0
The dining experience exceeded my expectations with a variety of options, including delicious grilled food. The tasty coffee was a perfect start to my day.
Facilities
9.0
The hotel offered excellent facilities, ensuring a comfortable and enjoyable stay. With a nice design and plenty of amenities, I felt well taken care of throughout my visit.
John
United Kingdom,
May
2023
8.2/10
The hotel is conveniently located near public transport and the city center, making it easy to explore the area. The rooms are beautifully designed, sparkling clean, and offer modern amenities. The service was pleasant, although there were some delays in providing vouchers. The dining options cater to various tastes, including homestyle Japanese dishes. The facilities are well-maintained, adding to a comfortable stay.
Rooms
9.0
The rooms are beautifully designed and sparkling clean, with modern bathrooms and many amenities.
Service
7.0
The service was friendly, but there were delays in obtaining vouchers due to manager authorization.
Location
8.0
The hotel is conveniently located near public transport and the city center, providing easy access to attractions.
Dining
8.0
The dining options offer something for every taste, including homestyle Japanese dishes.
Facilities
9.0
The facilities are well-maintained, contributing to a comfortable and enjoyable stay.
Gillian
United Kingdom,
May
2023
8.6/10
I had a pleasant stay at the hotel. The rooms were modern with comfortable beds and maintained sparkling clean. The breakfast included was a nice touch, but there were minor inconveniences. The hotel's location was convenient with easy access to public transportation, although not in the center. The service was friendly and welcoming, but there were some limitations. Overall, a good value for money option.
Rooms
9.0
The rooms were modern, with a comfortable bed, and maintained sparkling clean. The design was nice, and the bathroom was modern.
Service
8.0
The service was friendly with three different receptionists.
Location
8.0
The hotel is located in an old working-class neighborhood, but it's pretty close to tram line 2, making it convenient to reach the center within 15 to 20 minutes.
Dining
9.0
The dining options catered to every taste with a variety of choices. The cakes were a highlight.
Facilities
9.0
The hotel offered a range of facilities for guests' convenience and enjoyment.
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